Our Intensive Housing Management goes beyond the services provided by general needs landlords. We offer:
- Timely and thorough maintenance and repairs, including tasks such as changing lightbulbs, unblocking sinks, and minor repairs that tenants would typically handle in a general needs tenancy.
- Additional communal services like gardening, window cleaning, and cleaning of communal areas, which tenants may not be able to perform themselves.
- Supporting Tenants apply for adaptations to properties, ensuring suitability for each tenant and enhancing their living experience.
- Accessible materials and documentation to support tenants’ understanding of their tenancy, promoting clear communication and informed decision-making.
- 24/7 contact services for prompt assistance with repairs and general inquiries.
- Regular inspections and property visits to ensure tenant satisfaction and well-being.
- Ongoing collaboration with other care and support service providers involved in the tenant’s welfare.
- We are committed to delivering exceptional Intensive Housing Management. Contact us today to experience our tailored services that create safe, comfortable, and thriving communities for our tenants.
Service Charges
Service Charges are included within the total rent. These fees are established to fund the different services Quantum Housing Association provide to maintain the quality of the living spaces. These services may include:
- Gardening
- Cleaning of communal areas
- Window cleaning
- Pest control
- Providing heating and lighting in shared spaces
- Periodic redecorating
- Supplying furniture
Tenancy Sustainment
The purpose of tenancy sustainment services is to help tenants effectively address any challenges they may face in fulfilling their rental agreement, thereby enabling them to stay in their homes. Our priority is to help solve these problems. Issues we help manage can range from supporting tenants to keep their house clean, rent payment and claiming Housing Benefits to working with relevant professionals to manage anti-social behaviour and minimize property damage, and much more.
Anti-Social Behaviour
QHA treat Antisocial Behaviour with the utmost seriousness. We strongly believe and have plenty of experience in collaborating with tenants, social workers, neighbours, local authorities, police, support providers, and other relevant parties to properly manage and address all Anti Social Behaviour cases and enforce tenancy conditions. We also host Multidisciplinary Team (MDT) and Tenant Welfare meetings to make decisions regarding the treatment of individual service users.
Rent Payment
If the tenant struggles to make their rent payments, Quantum Housing Association can provide suitable assistance. This support might involve aiding the tenant in claiming their full Housing Benefit, establishing a payment plan and budget, and coordinating with local authorities, support providers, and other organizations.
Contact Us
Speak to our specialist advisors today
07512-301-227