Intensive Housing Management & compliance across the North West
QuantumHousing Association
Operative carrying out a repair in a property
What we offer

Beyond a general needs landlord

  • Timely and thorough maintenance and repairs, including tasks such as changing lightbulbs, unblocking sinks, and minor repairs that tenants would typically handle in a general needs tenancy.
  • Additional communal services like gardening, window cleaning, and cleaning of communal areas, which tenants may not be able to perform themselves.
  • Supporting tenants to apply for adaptations to properties, ensuring suitability for each tenant and enhancing their living experience.
  • Accessible materials and documentation to support tenants’ understanding of their tenancy, promoting clear communication and informed decision-making.
  • 24/7 contact services for prompt assistance with repairs and general inquiries.
  • Regular inspections and property visits to ensure tenant satisfaction and well-being.
  • Ongoing collaboration with other care and support service providers involved in the tenant’s welfare.

We are committed to delivering exceptional Intensive Housing Management. Contact us today to experience our tailored services that create safe, comfortable, and thriving communities for our tenants.

Service charges

What the service charge pays for

Service Charges are included within the total rent. These fees are established to fund the different services Quantum Housing Association provide to maintain the quality of the living spaces. These services may include:

  • Gardening
  • Cleaning of communal areas
  • Window cleaning
  • Pest control
  • Providing heating and lighting in shared spaces
  • Periodic redecorating
  • Supplying furniture
Communal grounds being maintained
Housing officer supporting a tenant
Tenancy sustainment

Keeping people in their homes

The purpose of tenancy sustainment services is to help tenants effectively address any challenges they may face in fulfilling their rental agreement, thereby enabling them to stay in their homes. Our priority is to help solve these problems.

Issues we help manage can range from supporting tenants to keep their house clean, rent payment and claiming Housing Benefits to working with relevant professionals to manage anti-social behaviour and minimise property damage, and much more.

Anti-social behaviour

Treated with the utmost seriousness

QHA treat Antisocial Behaviour with the utmost seriousness. We strongly believe and have plenty of experience in collaborating with tenants, social workers, neighbours, local authorities, police, support providers, and other relevant parties to properly manage and address all Anti Social Behaviour cases and enforce tenancy conditions.

We also host Multidisciplinary Team (MDT) and Tenant Welfare meetings to make decisions regarding the treatment of individual service users.

Rent payment

Practical help when rent is a problem

If the tenant struggles to make their rent payments, Quantum Housing Association can provide suitable assistance. This support might involve aiding the tenant in claiming their full Housing Benefit, establishing a payment plan and budget, and coordinating with local authorities, support providers, and other organisations.

Contact us

Speak to our specialist advisors today

Tell us about your properties and we’ll tell you exactly how we can help.

Contact details

Phone07512-301-227 Emailinfo@quantum-housing.co.uk
Tenant repairs line24 hours, 7 days
Area coveredNorth West & nationwide

Call us and someone will pick up. Email enquiries are answered within one working day.

Get in touch

Speak to our specialist advisors today

Tell us about your properties and we’ll tell you exactly how we can help.